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Research proposal the impact of service quality on customer satisfaction

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Research Proposal of Customer Satisfaction

Research Proposal on Customer Satisfaction in Banking Industry - Term Paper

It aims to link the efforts of academic researchers and quality management practitioners by publishing significant research relevant to quality management practice and provide a forum for discussion of such research by academics and practitioners. New research that scientifically explores the principles of quality management is actively sought for publication by QMJ. While foremost a research journal, its articles - while grounded in research and theory - are written specifically for quality management practitioners. Our readers represent a variety of industries including the manufacturing and service industries, and education. Most readers have senior responsibilities within their organizations.

An Impact of Service Quality on Customer Satisfaction

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