There were multiple stories about what made Jamsetji Tata enter the hotel industry. According to one story, Jamsetji Tata was not allowed to enter some British-run Bombay hotels, whereupon he decided to construct a hotel. In , the company opened its first five star deluxe beach resort, the Fort Aguada Beach Resort in Goa and from onward it started widening it business in cosmopolitan cities in India like Bengaluru Bangalore and Kolkata Calcutta Case Studies on Best Practices - Vol.
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Taj Hotel | Hotel | Customer Relationship Management
In Taj Hotels SWOT Analysis, the strengths and weaknesses are the internal factors whereas opportunities and threats are the external factors. Taj Hotels is one of the leading brands in the tourism and hospitality sector. Group comprises 93 hotels in 55 locations across India with an additional 16 international destinations. Employee strength over people 3. The perfect experience of Indian luxury living 4.
Taj Hotel Group Case Study Solution & Analysis
When terrorists attacked the Indian city of Mumbai in , employees of the Taj Mumbai hotel displayed uncommon valor. They placed the safety of guests over their own well-being, thereby risking—and, in some cases, sacrificing—their lives. Each of the three elements has important features and nuances, which the authors explore in detail so that your company can take its cues.
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